Ocelco Inc. (“Ocelco,” “we,” “our,” or “us”) operates this website and related services, including Ocelco stores and private sales (collectively, the “Services”).
This Privacy Policy explains how we collect, use, share, and protect your information when you use our Services.Information We Collect
We collect information in the following ways:
Information You Provide
When you interact with us, you may provide:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely)
- Account login details
- Information submitted through forms, surveys, or promotions
Information Collected Automatically
We automatically collect certain information when you visit our site:
- IP address
- Browser type and device information
- Pages viewed and time spent on the site
- Referring URLs
- General geographic location (city/state level)
Order & Transaction Information
When you make a purchase, we collect:
- Order details
- Purchase history
- Payment confirmation (we do not store full credit card numbers)
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer service and support
- Send order confirmations, shipping updates, and account notifications
- Improve our website, products, and user experience
- Detect and prevent fraud or unauthorized activity
- Send marketing communications (if you opt in)
- Comply with legal obligations
E-Commerce Platform (BigCommerce)
Our store is hosted on BigCommerce, which provides the online platform that allows us to sell our products and services.
Your data may be stored through BigCommerce’s secure systems, databases, and applications.
Payments are processed through secure third-party providers that comply with PCI-DSS standards. We do not store full payment card details.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Keep track of items in your shopping cart
- Save your preferences
- Analyze site traffic and performance
- Deliver relevant advertising
You can control cookies through your browser settings.
How We Share Your Information
Service Providers
- Payment processors
- Shipping carriers
- Email and marketing platforms
- Analytics providers
Advertising & Analytics Partners
- Measure advertising performance
- Deliver personalized ads
Legal Compliance
- Comply with laws or legal processes
- Protect our rights or property
- Prevent fraud or misuse
Business Transfers
If our business is sold or merged, your information may be transferred.
Data Security
- SSL encryption
- Secure servers
- Restricted access to personal data
Data Retention
- Complete transactions
- Provide services
- Comply with legal obligations
- Resolve disputes
Your Privacy Rights
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications
- Opt out of targeted advertising
Marketing Communications
You can unsubscribe from marketing emails at any time using the link in the email.
California Privacy Rights
- Request what data we collect
- Request deletion
- Opt out of data sharing
Children’s Privacy
Our Services are not intended for children under 13.
We do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time.
Contact Us
Ocelco, Inc.
1111 Industrial Park Road SW
Brainerd, MN 56401
Phone: 1-800-328-5343
Email: cs@ocelco.com